Privacy Policy

Introduction

This Privacy Policy explains how globalmindium Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

globalmindium Ltd is the data controller responsible for your personal data. We are registered in Ireland under company registration number CRO798513, with our registered office at Shop Street 130, Kilkenny, R93 5340, Ireland.

Data Collection

We collect personal data that you voluntarily provide to us when you use our services, contact us, or interact with our website. The data we collect may include:

• Contact information (name, email address, phone number, business address)
• Business information (gym name, business type, marketing requirements)
• Communication records (emails, phone calls, meeting notes)
• Website usage data (IP address, browser type, pages visited, time spent)
• Marketing preferences and communication consent

We may also collect information automatically through cookies and similar technologies when you visit our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and with your consent where required:

• To provide and deliver our gym lead generation and marketing services
• To respond to your enquiries and communicate with you about our services
• To process and manage service agreements and billing
• To improve our website functionality and user experience
• To send you relevant marketing communications (with your consent)
• To comply with legal obligations and protect our business interests
• To analyse website performance and optimise our digital marketing efforts

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For comprehensive information about the types of cookies we use, their purposes, and how to control them, please review our detailed Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business (e.g., email service providers, analytics platforms)
• With professional advisers (lawyers, accountants) when necessary for business purposes
• To comply with legal obligations, court orders, or regulatory requirements
• To protect the rights, property, or safety of globalmindium, our clients, or others
• In connection with a business transfer, merger, or acquisition (with appropriate safeguards)

Your Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to our processing of your personal data
• Right to withdraw consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month of receipt.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate business interests. Our typical data retention periods are:

• Client data: For the duration of our business relationship plus 7 years for accounting and legal purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics data: Up to 26 months from collection
• Contact form enquiries: Up to 3 years from last contact

When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention schedule.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure backup and recovery procedures
• Incident response and breach notification procedures

Despite our security measures, no system is completely secure. We cannot guarantee the absolute security of your data, but we are committed to protecting it to the best of our ability.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Certification schemes and codes of conduct
• Binding corporate rules where applicable

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with data protection law. You can contact them at www.dataprotection.ie or by phone at +353 578 684 800.